Terms and Conditions

Welcome to onlinebillspay! By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms
   
   

• These terms apply to all Expanet services, including internet, satellite TV, VOIP, and accessories.
• By subscribing to our services, you agree to follow these terms and all applicable laws.
  
  

2. Service Availability
   
   

• Service availability depends on your location and infrastructure.
• While Expanet strives to provide uninterrupted service, we do not guarantee continuous availability or specific speeds.
  
  

3. Pricing and Payments
   
   

• Subscription fees are billed monthly, and timely payment is required to maintain uninterrupted service.
• Pricing is subject to change, with advance notice provided to customers.
  
  

4. User Responsibilities
   
   

• You are responsible for keeping your account information secure and confidential.
• Our services must not be used for illegal or unauthorized activities.
  
  

5. Installation and Equipment
   
   

• Installation services are included for new customers as per the terms of their chosen package.
• Expanet provides necessary equipment (e.g., Wi-Fi modems), but customers must maintain the equipment in good condition.
  
  

6. Fair Usage Policy (FUP)
   
   

• Expanet’s internet services are subject to a Fair Usage Policy to ensure equitable access for all users.
• Excessive usage or network abuse may lead to reduced speeds or service restrictions.
  
  

7. Termination of Service
   
   

• Services may be terminated by either party with prior notice.
• Customers can cancel their service without penalty within the first 30 days of subscription.
• Expanet may terminate services for non-payment, terms violations, or service abuse.
  
  

8. Privacy and Data Protection
   
   

• Expanet values your privacy and manages your data per our Privacy Policy.